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Training Support Analyst

LMC Careers 
Full Time - 40 Hours
AM Shift 
M-F 7:30am-5:00pm

Rated as one of the Top 25 Best Hospitals to Work for in the U.S., the heart of LMC is our 557-bed modern state-of-the-art facility. Winning the prestigious, "Summit Award" from Press Ganey for outstanding patient satisfaction, "Consumer Choice Award" from the National Research Corporation, all contributing to our reputation for giving our patients the highest quality care.  Lexington Medical Center was voted one of South Carolina’s “Best Places to Work” for 2019!

We are located in heart of the Midlands, right outside of Columbia, SC, and one of the most successful integrated healthcare systems in the Southeast. As the third largest employer in the Midlands, we invite you to be a part of our ongoing success and join our LMC Family.

Job Summary

Coordinate and support the Learning Management tool and database for the Lexington Medical Center (LMC). This position will be responsible for working in the database, running reports and training on the LMS to end users to include department heads, Staff Development, Clinical Education and other entities. This position will also handle all record keeping, tracking and administrative LMS functions.

Minimum Qualifications

Minimum Education: High School Diploma or Equivalent
Minimum Years of Experience: 2 Years of experience working with Content Development Learning systems; Computer systems, web design,  Virtual platforms and support in a helpdesk type setting
Substitutable Education & Experience (Optional): None.
Required Certifications/Licensure: None.
Required Training: Highly skilled in Microsoft computer applications specifically office related software and the use of web browsers.

Essential Functions

  • Assist Staff Development team in development of goals related to E-Learning & Alternate Staff Development options. These are determined based on hospital priorities and by assessing performance gaps.
  • Based on organizational needs, plans, coordinates and implements E-Learning training programs.
  • Incorporates instructional design techniques to facilitate effective learning into SD programs.
  • Creates self-study training and reference & take away materials.
  • Research, Recommend & Determine best training methods for learning objectives (i.e., individual training, web conference, E-learning, video, classroom, OJT, workshops).
  • Conducts training sessions with designated training method including but not limited to web solutions.
  • Coordinate all aspects of Computer Training and acts as content expert to customers.
  • Responsible for measurement of training and non-training services provided by staff development and reporting back to manager.
  • Promotes classes/programs by developing materials and using different forms of media to communicate.
  • Develops/designs/produces interactive media training programs using in-house and vendor solutions. Develop E-Learning courses to provide additional access.
  • Manages the Learning Management System for LMC.
  • Creates and distributes competency, compliance and hospital specific training.

Duties & Responsibilities

  • Maintains and reports record of instructional development and resource utilization. 
  • Provides support and training to employees in the use of Learning Management System and the student interface.
  • Creates up to date & relevant computer based training modules.
  • Collaborates with others to create department specific computer based training modules.
  • Assigns curricula, people groups, resources, reports, computer based learners, and super users in the Learning Management System.
  • Serves as the liaison for  trouble shooting from LMC IT department and the Learning Management System technical Tech support.
  • Maintains current information on all aspects of national policies.
  • Coordination and keeps other coordinators and director informed.
  • Represents the hospital at meetings and conferences with other agencies and organizations.
  • Maintains membership in relevant organizations and actively participate in such organizations.
  • Attends meetings, workshops, and seminars to keep abreast of new ideas and trends in education.
  • Performs all other duties as assigned.

We are committed to offering quality, cost-effective benefits choices for our employees and their families:

  • Day ONE medical, dental and life insurance benefits 
  • Health care and dependent care flexible spending accounts (FSAs)
  • Employees are eligible for enrollment into the 403(b) match plan day one.  LHI matches dollar for dollar up to 6%.
  • Employer paid life insurance – equal to 1x salary
  • Employee may elect supplemental life insurance with low cost premiums up to 3x salary 
  • Adoption assistance
  • LHI provides its full-time employees employer paid short-term disability and long-term disability coverage after 90 days of eligible employment
  • Tuition reimbursement
  • Student loan forgiveness

Equal Opportunity Employer
It is the policy of LMC to provide equal opportunity of employment for all individuals, and to remain compliant with applicable state and federal laws and regulations. LMC strives to provide a discrimination-free environment, and to recruit, select, on-board, and employ all employees without regard to race, color, religion, sex, age, disability, national origin, veteran status, or pregnancy, childbirth, or related medical conditions, including but not limited to, lactation. LMC endeavors to upgrade and promote employees from within the hospital where possible and consistent with the employee’s desires and abilities and the hospital’s needs.

Nearest Major Market: Columbia
Nearest Secondary Market: South Carolina