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Quality Review Specialist-RN

Center for Quality Outcomes 
Full Time 
Regular 
Day Shift 


Rated as one of the Top 25 Best Hospitals to Work for in the U.S., the heart of LMC is our 508-bed modern state-of-the-art facility. Winning the prestigious, "Summit Award" from Press Ganey for outstanding patient satisfaction, "Consumer Choice Award" from the National Research Corporation, all contributing to our reputation for giving our patients the highest quality care.  Lexington Medical Center was voted one of South Carolina’s “Best Places to Work” for 2019!

We are located in heart of the Midlands, right outside of Columbia, SC, and one of the most successful integrated healthcare systems in the Southeast. As the third largest employer in the Midlands, we invite you to be a part of our ongoing success and join our LMC Family.

Job Summary

The Quality Review Specialist-RN provides consultative services regarding quality assessment and trends to medical staff and to hospital ancillary department personnel. In this role, the employee will perform comprehensive retrospective reviews in a timely manner utilizing criteria developed and approved by the medical staff, hospital, and regulatory agents.

Minimum Qualifications

Minimum Education: High School Diploma or Equivalent
Minimum Years of Experience: 4 Years of clinical or hospital experience; 2 Years of experience in quality or utilization review.
Substitutable Education & Experience (Optional): None.
Required Certifications/Licensure: Registered Nurse (RN)
Required Training: None.

Essential Functions
  • Utilizes in-depth knowledge of clinical workflows, policies and procedures, patient care / clinical business processes, regulatory requirements, and best practices to:    
    • Risk Management-
      • Perform daily review of new occurrence reports.
      • Identify occurrences that require additional follow-up and reports these to the Director or designee in a timely manner.
      • Ensure that occurrences are categorized correctly and all fields completed and correct. Verifies data accuracy with medical record if necessary.
      • Ensure that occurrence reports are forwarded to all appropriate persons.
      • Access other sources of data as needed for investigation and follow up.
      • Serves as System Administrator for the occurrence reporting system.
      • Primary liaison between Risk Management, Information Services, and system users.
      • Manages access to the occurrence reporting system.
      • Adds new locations and new users and provides new-user training. Assigns passwords. Removes users as needed.
      • Provides new user training and ongoing user support, paying keen attention to user needs and opportunities to offer solutions and modify processes to improve efficiencies. 
      • Coordinates with vendor and Information Services to troubleshoot system as needed.                                             
    • Center for Best Practice & PN Quality-        
      • Assists with development, implementation, and evaluation of the hospital’s overall quality improvement program.
      • Assist with coordination, preparation, and maintenance of performance improvement assessment and improvement activities.
      • Responsible for data integrity and follows well defined processes for maintaining data integrity as well as manage assigned database.
      • Assists in evaluation, analysis, maintenance and development of system functionality of the EHR to meet clinical objectives including participating in project plan development/tracking and workflow analysis.
Duties & Responsibilities
  • Provides accurate and timely routine statistical analyses and reports to designated parties. Identifies need for new reports and develops and creates reports. Generates user-friendly reports from other databases.
  • Evaluates and analyzes data for trends, identifies areas of concern, and uses data display techniques to provide reports for various meetings and hospital committees.
  • Prepares materials for meetings and assists with maintenance of performance improvement project records.
  • Represents department on committees / teams as assigned. 
  • Participates and supports department goals, objectives and timelines, working with a sense of urgency and accuracy to ensure effective implementation. Successfully engages in multiple initiatives simultaneously and demonstrates flexibility in role and a willingness to help others.
  • Attains an annual minimum of 12 hours of continuing education in topics related to role.
  • May prepare materials for meetings and assists with maintenance of performance improvement project records.
  • May represent department on committees / teams as assigned.
  • Risk Management:
    • Resolves problems and recommends solutions through research, inquiry, and data analysis, maintaining support call logs and tracking of issues.
    • Compiles and maintains accurate statistics pertaining to occurrence data.            
    • Participates in and contributes to patient safety / risk reduction activities, including:
      • Participates in and contributes to investigations of serious unanticipated events and "close-calls".    
      • Participates in and contributes to development, implementation and evaluation of corrective action plans.
      • Supports a culture of safety by encouraging staff to speak up and report safety and quality issues.
  • Center for Best Practice & PN Quality:
    • Identifies opportunities for improvement and coordinates/participates in the development and implementation of action plans to make improvements- recommends changes to systems/processes that do not contribute to desired outcomes.
    • Works collaboratively and communicates effectively with administration, IS, and clinical care teams through participation in the planning, development, and evaluation and maintenance of the Clinical Information system.    
    • Audits database contents for accuracy and validity.    
    • Acts as a resource person in quality assessment activities with hospital departments and committees. 
    • Works directly with hospital personnel to provide assistance and guidance in establishing criteria, reviewing medical records, etc.                        
    • Requires efficient use of numerous software products (Word, Excel, PowerPoint, Outlook, etc.)
  • Performs all other duties as assigned.

We are committed to offering quality, cost-effective benefits choices for our employees and their families:

  • Day ONE medical, dental and life insurance benefits 
  • Health care and dependent care flexible spending accounts (FSAs)
  • Eligible employees may also enroll in LMC's retirement plans on their date of hire, including the South Carolina State Retirement System (SCRS)
  • Supplemental 401(k)
  • 457(b) retirement plans
  •  Free life insurance – equal to 1x salary
  • Adoption assistance
  • 401(K) Match – LMC matches dollar for dollar up to 6% 
  • LMC provides its full-time employees short-term disability and long-term disability coverage after 90 days of eligible employment
  • 529 College Savings
  • Tuition reimbursement
  • Student loan forgiveness

Equal Opportunity Employer

It is the policy of LMC to provide equal opportunity of employment for all individuals, and to remain compliant with applicable state and federal laws and regulations. LMC strives to provide a discrimination-free environment, and to recruit, select, on-board, and employ all employees without regard to race, color, religion, sex, age, disability, national origin, veteran status, or pregnancy, childbirth, or related medical conditions, including but not limited to, lactation. LMC endeavors to upgrade and promote employees from within the hospital where possible and consistent with the employee’s desires and abilities and the hospital’s needs.


Nearest Major Market: Columbia
Nearest Secondary Market: South Carolina

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