Loading...
Share this Job
Apply now

Apply for Job

Patient Care Navigator I

Cancer Programs 
Full Time 
Regular 
Day Shift 
8:00 am - 4:30 pm


Rated as one of the Top 25 Best Hospitals to Work for in the U.S., the heart of LMC is our 508-bed modern state-of-the-art facility. Winning the prestigious, "Summit Award" from Press Ganey for outstanding patient satisfaction, "Consumer Choice Award" from the National Research Corporation, all contributing to our reputation for giving our patients the highest quality care.  Lexington Medical Center was voted one of South Carolina’s “Best Places to Work” for 2019!

We are located in heart of the Midlands, right outside of Columbia, SC, and one of the most successful integrated healthcare systems in the Southeast. As the third largest employer in the Midlands, we invite you to be a part of our ongoing success and join our LMC Family.

Job Summary

Care Management is an advanced specialty collaborative practice that holds responsibility for providing ongoing care management services for high-risk, complicated patients.  The Patient Care Navigator facilitates communication and coordination among all participants of the health care team and patient to ensure that the services provided promote quality, cost-effective outcomes. The Patient Care Navigator provides intensive care management in a process that includes assessment, planning, facilitation, implementation, coordination, monitoring and evaluation of the patient's needs.

Minimum Qualifications

Minimum Education: High School Diploma or Equivalent
Minimum Years of Experience: 5 Years of clinical experience
Substitutable Education & Experience: None.
Required Certifications/Licensure: Completion of Accredited LPN Program and Current LPN License;

Required to obtain the Certified Professional in Healthcare Quality (CPHQ) certification, as recognized by the NAHQ, within 3 years from date of hire.
Required Training: Knowledge of guidelines and regulations relevant to care management and utilization management;

Ability to develop a thorough, comprehensive plan of care, to include options and goals, in collaboration with care team and patient;

Ability to access and interpret data, utilizing findings in determining plans of care.

Essential Functions
  • Performs comprehensive assessment of patients either referred to the program or meeting criteria for triage for the program, to include but not limited to: assessment of patient's physical, functional, social and psychological status; assessment of cultural and linguistic needs; assessment of caregiver resources and available benefits.
  • Develops and implements a patient-specific care plan which includes problems, interventions and goals.
  • Communicates with patient's physicians, specialists, community agencies and vendors to ensure coordination of services.
  • Works collaboratively with patient's physicians and members of the interdisciplinary team to assure communication and exchange of input related to patient's specific care needs.
  • Utilizes clinical judgement, independent analysis, evidence-based clinical guidelines, patient preference, and input from interdisciplinary team in making decisions.
  • Participates in Grand Rounds Case Conference with other Patient Care Coordinators to assure collaboration, communication and consistency in implementing the program.
  • Fosters sharing of ideas and input.
  • Appropriately identifies cases needing physician, manager, director or medical director review and  routes accordingly.
Duties & Responsibilities
  • Schedules follow up to assess progress toward goals and identify barriers to meeting goals.
  • Celebrates successes with patient.
  • Prepares and maintains appropriate documentation of patient care and progress within the care plan, following established protocol for documentation of all case interventions.
  • Closes cases according to defined case closure procedure in a timely manner and in accordance with established guidelines.
  • Acts as an advocate in the patient's best interest for necessary funding, treatment alternatives, timelines and coordination of care, with frequent evaluations of progress and goals.
  • Continues to identify community and caregiver resources to ensure continuity of care during and after completion of the care management plan.
  • Participates in the development of policies, procedures, desktop procedures, assessments and referral templates to facilitate the implementation of and compliance with new care management programs or requirements.
  • Participate in development of processes for oversight and reporting in compliance with new care management programs and requirements.
  • Performs all other duties as assigned.

We are committed to offering quality, cost-effective benefits choices for our employees and their families:

  • Day ONE medical, dental and life insurance benefits 
  • Health care and dependent care flexible spending accounts (FSAs)
  • Eligible employees may also enroll in LMC's retirement plans on their date of hire, including the South Carolina State Retirement System (SCRS)
  • Supplemental 401(k)
  • 457(b) retirement plans
  •  Free life insurance – equal to 1x salary
  • Adoption assistance
  • 401(K) Match – LMC matches dollar for dollar up to 6% 
  • LMC provides its full-time employees short-term disability and long-term disability coverage after 90 days of eligible employment
  • 529 College Savings
  • Tuition reimbursement
  • Student loan forgiveness

Equal Opportunity Employer

It is the policy of LMC to provide equal opportunity of employment for all individuals, and to remain compliant with applicable state and federal laws and regulations. LMC strives to provide a discrimination-free environment, and to recruit, select, on-board, and employ all employees without regard to race, color, religion, sex, age, disability, national origin, veteran status, or pregnancy, childbirth, or related medical conditions, including but not limited to, lactation. LMC endeavors to upgrade and promote employees from within the hospital where possible and consistent with the employee’s desires and abilities and the hospital’s needs.

Apply now

Apply for Job