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Network Administrator I

IT Services 
Full Time 
Day Shift 

Rated as one of the Top 25 Best Hospitals to Work for in the U.S., the heart of LMC is our 508-bed modern state-of-the-art facility. Winning the prestigious, "Summit Award" from Press Ganey for outstanding patient satisfaction, "Consumer Choice Award" from the National Research Corporation, all contributing to our reputation for giving our patients the highest quality care.  Lexington Medical Center was voted one of South Carolina’s “Best Places to Work” for 2019!

We are located in heart of the Midlands, right outside of Columbia, SC, and one of the most successful integrated healthcare systems in the Southeast. As the third largest employer in the Midlands, we invite you to be a part of our ongoing success and join our LMC Family.

Job Summary

Under the direction of the Manager of Technical Services, troubleshoots software and hardware problems related to LMC’s Network Infrastructure and Server/Storage Infrastructure. Provides front line support for day to day issues/requests escalated to the Microsoft/Server team. Participates in timely completion of IS projects. Installs new hardware and software. Replaces hardware as appropriate. Works collaboratively with teammates, other IS groups, business units, customers, etc.

Minimum Qualifications

Minimum Education: High School Diploma  or Equivalent
Minimum Years of Experience: 4 Years of experience supporting enterprise servers and storage or networks depending on area
Substitutable Education & Experience: 4 Years of experience can be substituted with the following:
Associate's Degree and 2 years of experience supporting enterprise servers and storage or networks;
Bachelor's Degree in Computer Science or related field.
Required Certifications/Licensure: CCNA,MCP, MCTS, or equivalent certification required. (Area of work will classify which of the above certifications are applicable)
Required Training: Experience supporting  end user devices;
Good hardware / software troubleshooting skills;
Knowledge of commonly used concepts, practices, and procedures within IT field;
Proficiency in personal computers and network technologies.

Essential Functions

  • Support the mission of Lexington Medical Center.
  • Provide front line support for day to day issues escalated to the Microsoft/Server and/or Cisco/Network team.
  • Escalates calls to appropriate staff or management as appropriate.
  • Install, configure, and maintain organization's server, storage and Microsoft Active Directory infrastructures or support organization's LAN, WAN, WLAN, and network security infrastructure.
  • Support hospital, MSO, and remote users.
  • Utilize HEAT Call Logging System to capture details of every support request.
  • Communicate system changes with appropriate stakeholders as defined by IS Change Management Policy and Procedures documents.

Duties & Responsibilities

  • Maintain an optimistic, professional, career oriented demeanor; exemplify excellent customer relations toward patients, visitors, physicians, and coworkers. Is accountable for conformity to the LMC Service Expectation Policy and IS working agreements.
  • Performs all other duties as assigned by authorized personnel or as required in an emergency, e.g., fire or disaster.
  • Create and maintain detailed documentation on supported platforms.
  • Attend business and technical meetings as appropriate.
  • Relies on instructions and pre-established guidelines to perform the functions of the job.
  • Periodically attends continuing education courses (internal regulation/professional development/self-improvement).
  • Assists with in-service training classes.

We are committed to offering quality, cost-effective benefits choices for our employees and their families:

  • Day ONE medical, dental and life insurance benefits 
  • Health care and dependent care flexible spending accounts (FSAs)
  • Eligible employees may also enroll in LMC's retirement plans on their date of hire, including the South Carolina State Retirement System (SCRS)
  • Supplemental 401(k)
  • 457(b) retirement plans
  •  Free life insurance – equal to 1x salary
  • Adoption assistance
  • 401(K) Match – LMC matches dollar for dollar up to 6% 
  • LMC provides its full-time employees short-term disability and long-term disability coverage after 90 days of eligible employment
  • 529 College Savings
  • Tuition reimbursement
  • Student loan forgiveness

Equal Opportunity Employer

It is the policy of LMC to provide equal opportunity of employment for all individuals, and to remain compliant with applicable state and federal laws and regulations. LMC strives to provide a discrimination-free environment, and to recruit, select, on-board, and employ all employees without regard to race, color, religion, sex, age, disability, national origin, veteran status, or pregnancy, childbirth, or related medical conditions, including but not limited to, lactation. LMC endeavors to upgrade and promote employees from within the hospital where possible and consistent with the employee’s desires and abilities and the hospital’s needs.

Nearest Major Market: Columbia
Nearest Secondary Market: South Carolina

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