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Imaging Ops Manager

Full Time 
Day Shift 

Rated as one of the Top 25 Best Hospitals to Work for in the U.S., the heart of LMC is our 557-bed modern state-of-the-art facility. Winning the prestigious, "Summit Award" from Press Ganey for outstanding patient satisfaction, "Consumer Choice Award" from the National Research Corporation, all contributing to our reputation for giving our patients the highest quality care.  Lexington Medical Center was voted one of South Carolina’s “Best Places to Work” for 2019!

We are located in heart of the Midlands, right outside of Columbia, SC, and one of the most successful integrated healthcare systems in the Southeast. As the third largest employer in the Midlands, we invite you to be a part of our ongoing success and join our LMC Family.

Job Summary

The Operations Manager is responsible for ensuring a safe, efficient, cost-effective, and high-quality patient care environment. The Manager recruits, hires, and oversees orientation and training for all staff within the modalities of oversight. Operational responsibilities include all aspects of maximizing patient flow, and optimizing the work environment to facilitate open communications and professional excellence.

Minimum Qualifications

Minimum Education: Bachelor’s Degree
Minimum Years of Experience: 2 Years of experience in a supervisory or lead capacity in a healthcare setting.
Substitutable Education & Experience (Optional): A Bachelor's Degree with 2 Years of experience can be substituted for 5 years of experience in hospital radiology services, which includes 2 years of supervisory experience
Required Certifications/Licensure: None.
Required Training: None.

Essential Functions

  • Manages all administrative and operational functions associated with the modalities of oversight to ensure a smooth and efficient operation. Oversight responsibility includes inventory control, personnel management, patient relations, and patient flow.
  • Develops and implements new procedures as necessary to improve office flow and overall operations. Provides recommendations and follow-up actions to operational inefficiencies.
  • Manages the daily operations of the modalities including staff scheduling, charge capture reconciliation, and other related operational "checks and balances."
  • Works with Director to ensure  denials are minimized and customer service is exemplified.
  • Interviews, hires, orients, trains, supervises and evaluates staff. Responsible for optimizing staffing resources, scheduling staff, assigning work, as well as ensuring consistent performance remediation actions, where and when applicable.
  • Works to ensure that the modalities and support areas stay within budget parameters. Prepares reports and statistical summaries for the Director as requested. Provides monthly reporting recommendations or action plans on any issues.

Duties & Responsibilities

  • Ensures compliance where applicable to include DNV, DHEC, ACR, HIPAA, and payer regulations.
  • Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary. Ensures that the office is staffed appropriately.
  • Helps staff establish deadlines for work assignments and completion. Monitors work status and progress.
  • Assists staff in understanding/implementing clinical policies and procedures.
  • Reviews and returns invoices in a timely manner.
  • Ensures compliance with LMC’s Service Expectations policy related to treatment of patients and other visitors as well as staff.
  • Performs all other duties as assigned.

We are committed to offering quality, cost-effective benefits choices for our employees and their families:

  • Day ONE medical, dental and life insurance benefits 
  • Health care and dependent care flexible spending accounts (FSAs)
  • Employees are eligible for enrollment into the 403(b) match plan day one.  LHI matches dollar for dollar up to 6%.
  • Employer paid life insurance – equal to 1x salary
  • Employee may elect supplemental life insurance with low cost premiums up to 3x salary 
  • Adoption assistance
  • LHI provides its full-time employees employer paid short-term disability and long-term disability coverage after 90 days of eligible employment
  • Tuition reimbursement
  • Student loan forgiveness

Equal Opportunity Employer
It is the policy of LMC to provide equal opportunity of employment for all individuals, and to remain compliant with applicable state and federal laws and regulations. LMC strives to provide a discrimination-free environment, and to recruit, select, on-board, and employ all employees without regard to race, color, religion, sex, age, disability, national origin, veteran status, or pregnancy, childbirth, or related medical conditions, including but not limited to, lactation. LMC endeavors to upgrade and promote employees from within the hospital where possible and consistent with the employee’s desires and abilities and the hospital’s needs.

Nearest Major Market: Columbia
Nearest Secondary Market: South Carolina