Enterprise Res Planing Prog I

Job Summary

Formulates and defines specifications for business requirements, functional designs and information architectural specifications.  Develops, modifies and maintains code implementations and integration with PeopleSoft HRMS and FSCM modules as well as other corporate systems that support business strategy and requirements. Fully understand the software development life cycle.

Minimum Qualifications

Minimum Education: High School Diploma or Equivalent
Minimum Years of Experience: 2 Years of programming experience
Substitutable Education & Experience: Experience can be substituted for a Bachelor's Degree
Required Certifications/Licensure: Must be willing to obtain applicable certifications
Required Training: None.

Essential Functions

• Provides technical and application support to IS staff and end-users for Business System related issues.
• Provides application support by identification and resolution of system problems, providing in-service training as required.
• Develops documentation to support system implementations, program modifications and customizations including development of manuals, system diagrams and process flow charts according to department standards. Translates functional requirements and procedures into well-implemented business solutions.
• Develops/Updates programs conforming to an established internal or vendor recommended programming standards.
• Utilizes in-depth understanding and knowledge of workflows, policies, and procedures,  business processes, regulatory requirements and best practices to:      
  • Analyze existing practices by facilitating communication, cooperation and information   from key users, ensuring patient safety and consistent practices throughout the   organization.             
  • Design, redesign and analyze processes and apply knowledge to build software application.             
  • Contribute to the preparation of testing scripts and participates in testing for implementation, upgrades, and fixes.  Performs unit, system and integrated testing  tasks.
• Serves as project champion to promote the integration of technology into the clinical setting.
• Participates and supports project and team goals, objectives and timelines working with a sense of urgency and accuracy to ensure effective implementation.
• Documents needs assessments, processes, system requirements, change management, and user training materials to ensure successful communication to both technical team and the end user.
• Coordinates system acquisition and implementation of assigned applications, including hardware and software.
• Manages system set up and implementation.
• Monitors system performance.

Duties & Responsibilities

• Provides ongoing user support and training, when applicable, paying keen attention to user needs and opportunities to offer solutions and modify processes to improve patient care and related efficiencies.
• Documents support calls and manages ongoing issue.
• Participate in on call rotation.
• Participates in short, medium and long range system planning.
• Attends continuing education courses, seminars and conferences to keep abreast of Information Technology developments.
• Participates in the development and management of Policies & Procedures, including contingency plans related to HR/Financial Systems implementation and use.
• Follows “Service Excellence” guidelines
• Performs all other duties as assigned by authorized personnel or as required in an emergency, e.g., fire or disaster.
• Participate and contribute to the collaboration with end users, business areas, IT, vendors and leadership to elicit, analyze, communicate, and validate system processes.
• Participates in the planning and preparation of go-live implementation as well as projects, updates, patches, and other routine maintenance.
• Identify and communicate issue with vendors as needed on system problems and questions.