Share this Job

Education Coordinator-Bus Svcs

PN Revenue Integrity 
Full Time - 40 Hours
Day Shift 

Rated as one of the Top 25 Best Hospitals to Work for in the U.S., the heart of LMC is our 557-bed modern state-of-the-art facility. Winning the prestigious, "Summit Award" from Press Ganey for outstanding patient satisfaction, "Consumer Choice Award" from the National Research Corporation, all contributing to our reputation for giving our patients the highest quality care.  Lexington Medical Center was voted one of South Carolina’s “Best Places to Work” for 2019!

We are located in heart of the Midlands, right outside of Columbia, SC, and one of the most successful integrated healthcare systems in the Southeast. As the third largest employer in the Midlands, we invite you to be a part of our ongoing success and join our LMC Family.

Job Summary

Under the general direction of the Revenue Cycle Integrity Director, this employee participates in the development, design, assessment and training of Revenue Cycle soft skills, workflow, and compliance training. The Support specialist will serve as a liaison between the users and the Revenue Cycle Integrity department and application teams. This role will also be responsible for Quality Assurance reviews across multiple departments and services within the Revenue cycle, as well as, revenue generating functions.

Minimum Qualifications

Minimum Education: High School Diploma or Equivalent
Minimum Years of Experience: 5 Years of experience in hospital revenue cycle
Substitutable Education & Experience: 5 Years of Experience can be substituted for one of the following:
Associate's Degree in Computer Science, Management Science, Business Administration with 3 years of experience in hospital revenue cycle;
Bachelor's Degree in Computer Science, Management Science, Health Information Management or Business Administration with 1 year of experience in patient financial services such as revenue flow or patient access;
Bachelor's Degree in any field of study with 3 years of experience in hospital revenue cycle.
Required Certifications/Licensure: Must be willing to obtain South Carolina HFMA CRCA certification
Required Training: Proficient in Microsoft Office suite;
Must be willing to cross credential in additional Revenue Cycle applications and workflows.

Essential Functions

  • Attends continuing education courses to keep abreast of current admission, billing and collection information changes.  Attends training necessary to stay abreast of system enhancements, upgrades, etc.
  • Responsible for departmental strategic planning related to training/educational needs for BSA.
  • In conjunction with area supervisors, develop a training program (to include manuals and reference material) that allows a new employee to function at a basic level once “training session” has been complete.
  • Utilizing supervisor/management input, develop competency testing standards to measure performance for new & existing employees.
  • Responsible for training BSA employees in the following areas:      
    • New employee “departmental” orientation.        
    • Basic operations training of employees in the following areas:       
      • Patient Financial Services          
      • Patient Access (ED, Central, De-Central, LMC Lex & LMC Irmo).    
    • Training of new compliance/regulatory standards.
  • Develop daily audits, which keeps the Vice President informed of education status/needs of department.
  • Ability to make learning/training process creative and exciting.

Duties & Responsibilities

  • Ability to perform any job within BSA at a basic level.  This is necessary since this employee will be educating all employees on basic job function.
  • Perform other required training as necessary.
  • Develop communication system to assess educational needs within the department.
  • Demonstrate positive Service Excellence behavior at all times.
  • Team player.
  • Maintains/updates departmental training manuals as needed.
  • Performs all other duties as assigned.

We are committed to offering quality, cost-effective benefits choices for our employees and their families:

  • Day ONE medical, dental and life insurance benefits 
  • Health care and dependent care flexible spending accounts (FSAs)
  • Employees are eligible for enrollment into the 403(b) match plan day one.  LHI matches dollar for dollar up to 6%.
  • Employer paid life insurance – equal to 1x salary
  • Employee may elect supplemental life insurance with low cost premiums up to 3x salary 
  • Adoption assistance
  • LHI provides its full-time employees employer paid short-term disability and long-term disability coverage after 90 days of eligible employment
  • Tuition reimbursement
  • Student loan forgiveness

Equal Opportunity Employer
It is the policy of LMC to provide equal opportunity of employment for all individuals, and to remain compliant with applicable state and federal laws and regulations. LMC strives to provide a discrimination-free environment, and to recruit, select, on-board, and employ all employees without regard to race, color, religion, sex, age, disability, national origin, veteran status, or pregnancy, childbirth, or related medical conditions, including but not limited to, lactation. LMC endeavors to upgrade and promote employees from within the hospital where possible and consistent with the employee’s desires and abilities and the hospital’s needs.

Nearest Major Market: Columbia
Nearest Secondary Market: South Carolina